United Nations

The International Labour Organization (ILO) needed a platform that made global employment data more accessible and actionable. Their existing system was difficult to navigate, limiting its usefulness for policymakers, researchers, and journalists. Our goal was to redesign the platform, improving usability, engagement, and data visualisation to empower users with clearer insights.

Role

As the UX/UI designer, I led the redesign, with a strong focus on data visualisation. My role included user research, interaction design, and developing a more intuitive experience for exploring employment trends.

Challenge

The platform housed vast amounts of valuable labour data, but its complexity made it difficult for users to extract meaningful insights. Navigation was unintuitive, data presentation was overwhelming, and engagement was low. The challenge was to simplify the experience while maintaining depth, ensuring users could easily find and interpret key employment trends.

Process

Through user research and stakeholder interviews, I identified key pain points - users found it difficult to navigate, filter, and interpret employment data. I collaborated with designers and developers to create an intuitive interface that simplified complex datasets, allowing users to explore global employment trends with minimal friction.

Solution

I streamlined the platform’s UX by designing an intuitive interface with clear data visualisation. Interactive charts and filters allowed users to dynamically explore employment trends, while a structured navigation system ensured quick access to relevant insights. Responsive design enhancements improved usability across devices, making the tool accessible to a global audience. By transforming raw datasets into digestible formats, we created a more engaging and insightful experience.

Outcome and impact

The redesigned platform significantly improved user engagement, with users spending more time interacting with data and uncovering insights. Policymakers and researchers found it easier to access and interpret employment trends, leading to more informed decision-making. By improving usability and data clarity, the ILO could better support global labour policy with actionable insights.

Takeaways

Simplifying data presentation can dramatically improve engagement and usability. Interactive visualisations help users extract insights more effectively. A user-first approach ensures that complex datasets serve their intended purpose—informing real-world decisions.